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Question & Answer

Q & A Lists
Item Question & Answer
[October New design] 800 TC High Quality Microfiber bedsheet [Single/Super single/Queen/King] For 4
[October New design] 800 TC High Quality Microfiber bedsheet [Single/Super single/Queen/King] For 4
Item Q&A
  • Question : Inquiry for the item from Chr****2019-10-12

    Hi.

    I only want to buy the comforter ! Doesn't it cm with filling inside?
    How to purchase?

    Answer : [Re] Inquiry for the item from Chr****

    Hi Customer, most of the design for comforter already sold out, comforter is with filling, thanks

    Question : [Re] Inquiry for the item from Chr****

    Ss price?
    King price comforter?
    Which comforter design u still hv?

    Answer : [Re] Inquiry for the item from Chr****

    Hi Customer, the comforter only one size 150 x 200 cm, thanks

    Question : [Re] Inquiry for the item from Chr****

    Price n design?thks

    Answer : [Re] Inquiry for the item from Chr****

    Hi

  • Question : Inquiry for the item from lpe****2019-10-13

  • Question : Inquiry for the item from cha****2019-10-11

  • Question : Inquiry for the item from bas****2019-10-01

  • Question : Inquiry for the item from 236****2019-09-26

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NEW UPGRADE VERSION Gaming chair / LOL Chair / Racer Seat Chair
NEW UPGRADE VERSION Gaming chair / LOL Chair / Racer Seat Chair
Item Q&A
  • Question : Inquiry for the item from Ros****2019-10-19

    Secret Inquiry

  • Question : Inquiry related delivery from ann****2019-10-16

  • Question : Inquiry for the item from lim****2019-10-03

  • Question : Inquiry for the item from yas****2019-09-21

  • Question : Inquiry related delivery from hai****2019-09-16

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Muji Style Neck U Pillow / Travel / Office / Minimalist Life / Fitting Neck
Muji Style Neck U Pillow / Travel / Office / Minimalist Life / Fitting Neck
Item Q&A
  • Question : Inquiry for the item from ali****2019-10-18

    Secret Inquiry

  • Question : Inquiry related delivery from 262****2019-10-13

  • Question : Inquiry related delivery from bar****2019-10-12

  • Question : Inquiry for the item from sta****2019-09-13

  • Question : Inquiry for the item from Ver****2019-08-30

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Memory foam Back pillow lumbar pillow lumbar pad / Cushion /Office/Back Support
Memory foam Back pillow lumbar pillow lumbar pad / Cushion /Office/Back Support
Item Q&A
  • Question : Inquiry from lee****2019-10-17

    Secret Inquiry

  • Question : Inquiry for the item from ecl****2019-10-08

  • Question : Inquiry for the item from flo****2019-09-30

  • Question : Inquiry for the item from 242****2019-09-20

  • Question : Inquiry for the item from Jen****2019-09-17

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Premium Blankets Comforter I 100% Knit Cotton Quilt / Comforter / Blanket Bed Set.
Premium Blankets Comforter I 100% Knit Cotton Quilt / Comforter / Blanket Bed Set.
Item Q&A
【Local Seller】 Towel ⭐ Bath towel ⭐ Microfibre ⭐ Face towel  ⭐ Quiet dry ⭐ SOFT ⭐ THICK ⭐ Comfy
【Local Seller】 Towel ⭐ Bath towel ⭐ Microfibre ⭐ Face towel ⭐ Quiet dry ⭐ SOFT ⭐ THICK ⭐ Comfy
Item Q&A
  • Question : Inquiry for the item from cha****2019-10-14

    Is it possible I get the bath towel and face towel set but request for different colour?

    Answer : [Re] Inquiry for the item from cha****

    Hi Customer, sure not problem you can choose and inform us at 67411780, thanks

    Question : [Re] Inquiry for the item from cha****

    Okay thank you

    Answer : [Re] Inquiry for the item from cha****

    Welcome

  • Question : Inquiry for the item from kai****2018-12-17

  • Question : Inquiry for the item from urn****2018-12-03

  • Question : Bath Towel2018-09-11

  • Question : Inquiry related delivery from chw****2018-08-22

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4 IN 1 Bedsheet for new Design / QUILT COVER /  FITTED  Sheet /  Soft and Comfortable
4 IN 1 Bedsheet for new Design / QUILT COVER / FITTED Sheet / Soft and Comfortable
Item Q&A
  • Question : Inquiry for the item from ang****2019-10-13

    May I know if the bedsheet for queen size will be available soon?

    Answer : [Re] Inquiry for the item from ang****

    Hi Customer, our new shipment will be end of October, thanks

  • Question : Inquiry for the item from x-f****2019-10-10

  • Question : Inquiry for the item from hui****2019-10-10

  • Question : Inquiry for the item from 246****2019-10-07

  • Question : Inquiry for the item from Emi****2019-09-28

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💗Value Buy Hotel Standard / High Quality Microfiber With 100% Cotton Cover Pillow/3D Cotton Pillow
💗Value Buy Hotel Standard / High Quality Microfiber With 100% Cotton Cover Pillow/3D Cotton Pillow
Item Q&A
  • Question : Inquiry for the item from mam****2019-10-12

    Hi, I'm trying to buy 4 pillows at half price for the second. But I'm unable to get that option. Could you please assist?

    Answer : [Re] Inquiry for the item from mam****

    Hi Customer, sorry the q0010 promotion already end, thanks

Blackout Curtain / Sunlight Blockout / HDB Curtain / Condo/House Curtain / Stylish Design
Blackout Curtain / Sunlight Blockout / HDB Curtain / Condo/House Curtain / Stylish Design
Item Q&A
  • Question : Inquiry for the item from Cra****2019-10-12

    Hi. Can the top part hanging method change to French pleat?

    Answer : [Re] Inquiry for the item from Cra****

    Hi Customer, able to form French pleat by using the curtain hooks, thanks

  • Question : Inquiry for the item from cho****2019-07-16

  • Question : Inquiry for the item from 235****2019-06-18

  • Question : Inquiry for the item from cit****2019-04-14

  • Question : Inquiry for the item from yap****2019-05-15

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{CNY}Blue and white porcelain tableware creative birthday company gadgets Commodity Valentines Day
{CNY}Blue and white porcelain tableware creative birthday company gadgets Commodity Valentines Day
Item Q&A
  • Question : Inquiry for the item from 246****2019-10-04

    Hi,

    Do you still have this item?

    Answer : [Re] Inquiry for the item from 246****

    Hi Customer, yes we have, thanks

    Question : [Re] Inquiry for the item from 246****

    Ok thanks

  • Question : Inquiry for the item from hap****2018-10-03

  • Question : Empty BOX2018-02-13

Premium Microfiber Pillow / Bolster / Bedding / Bedroom / Comfortable
Premium Microfiber Pillow / Bolster / Bedding / Bedroom / Comfortable
Item Q&A
  • Question : Inquiry for the item from yip****2019-09-29

    Secret Inquiry

    Answer : [Re] Inquiry for the item from yip****

    Secret Inquiry

    Question : [Re] Inquiry for the item from yip****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from yip****

    Secret Inquiry

    Question : [Re] Inquiry for the item from yip****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from yip****

    Secret Inquiry

  • Question : Inquiry for the item from yip****2019-10-04

  • Question : Inquiry related delivery from coo****2019-10-03

  • Question : Inquiry for the item from 240****2019-10-03

  • Question : Inquiry related delivery from lin****2019-09-29

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strong adhesive wall hook-heavy duty clothes kitchen bathroom cabinet hanger sticky paste hook
strong adhesive wall hook-heavy duty clothes kitchen bathroom cabinet hanger sticky paste hook
Item Q&A
  • Question : Inquiry related cancel and refund from aun****2019-10-04

    Hello,
    I would like to know when can I have my refund since up till date I have yet to receive my ordered items. Order date 14th Sep 2019. Please reply. Thank you 4th Oct 2019

    Answer : [Re] Inquiry related cancel and refund from aun****

    Hi Customer, the refund will via q0010, thanks

  • Question : Inquiry for the item from aun****2019-09-12

  • Question : Inquiry for the item from aun****2019-09-11

  • Question : Inquiry for the item from rad****2019-04-28

  • Question : Inquiry related cancel and refund from ras****2019-05-09

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Blackout Curtain/ Sunlight Blockout / HDB Curtain / Condo/House Curtain / Stylish
Blackout Curtain/ Sunlight Blockout / HDB Curtain / Condo/House Curtain / Stylish
Item Q&A
  • Question : Inquiry for the item from Jes****2019-10-02

    Hi, do u have watsup to communication?

    Answer : [Re] Inquiry for the item from Jes****

    Hi Customer, you may contact us at 67411780, thanks

  • Question : Inquiry for the item from syl****2019-06-26

  • Question : Inquiry for the item from con****2019-06-22

  • Question : Inquiry for the item from che****2019-05-25

  • Question : Inquiry related return and exchange from kho****2019-04-25

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【Local Seller】 100% Cotton Knitted Bedsheet  set (Quilt Cover / Pillow case / Fitted Sheet)
【Local Seller】 100% Cotton Knitted Bedsheet set (Quilt Cover / Pillow case / Fitted Sheet)
Item Q&A
  • Question : Inquiry for the item from pri****2019-10-02

    Hi, can i know if you have single size?

    Answer : [Re] Inquiry for the item from pri****

    Hi Customer, this design only have Super Single, Queen & King size, thanks

  • Question : Inquiry for the item from ida****2019-08-05

  • Question : Inquiry for the item from dho****2019-08-18

  • Question : Inquiry related delivery from ech****2019-07-23

  • Question : Inquiry for the item from kel****2019-07-03

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New Toothbrush Holder/Four cups Automatic Toothpaste Dispenser
New Toothbrush Holder/Four cups Automatic Toothpaste Dispenser
Item Q&A
  • Question : Inquiry related delivery from bas****2019-10-01

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from bas****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from bas****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from bas****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from bas****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from bas****

    Secret Inquiry

  • Question : Inquiry for the item from moc****2019-04-04

  • Question : Inquiry for the item from ami****2018-12-01

320ml Creative Heat Sensitive Color Changing Mug  ♥ Romantic Mug  ♥ Gift Mug Cup ♥  Wedding Gift ♥
320ml Creative Heat Sensitive Color Changing Mug ♥ Romantic Mug ♥ Gift Mug Cup ♥ Wedding Gift ♥
Item Q&A
  • Question : Inquiry for the item from 243****2019-06-12

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Question : [Re] Inquiry for the item from 243****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from 243****

    Secret Inquiry

  • Question : Inquiry related delivery from poh****2019-06-17

  • Question : Inquiry for the item from lyn****2019-05-08

  • Question : Inquiry related delivery from bin****2018-11-23

  • Question : Inquiry for the item from sio****2018-10-18

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ctivities gift ideas and practical special birthday gift lollipop towel wedding supplies christmas
ctivities gift ideas and practical special birthday gift lollipop towel wedding supplies christmas
Item Q&A
  • Question : Inquiry related delivery from low****2019-09-26

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from low****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from low****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from low****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from low****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from low****

    Secret Inquiry

  • Question : Inquiry for the item from jes****2019-06-04

  • Question : Lollipop Towel2017-10-15

  • Question : 我想要多拍一点运费可以便宜么2016-08-14

Silicone Toilet Bowl Cleaning Brush / Soft Toilet Brush and Holder Set To Reach Every Corner!
Silicone Toilet Bowl Cleaning Brush / Soft Toilet Brush and Holder Set To Reach Every Corner!
Item Q&A
  • Question : Inquiry related delivery from kim****2019-09-28

    Hi, saw that u had a self-collection option yesterday but today this option doesn’t appear. Can advise pls? Thanks.

    Answer : [Re] Inquiry related delivery from kim****

    Hi Customer, as q0010 is running the promotion therefore only qxpress delivery, thanks

FREE $20 Takashimaya voucher | Negative Ion Mattress Topper / ProtectorNow
FREE $20 Takashimaya voucher | Negative Ion Mattress Topper / ProtectorNow
Item Q&A
  • Question : Inquiry for the item from 120****2019-09-24

    if the topper to be covered by bedsheet, can negative ion pass through ?
    how long the ion will be last?

    Answer : [Re] Inquiry for the item from 120****

    Hi Customer, negative ion will able to pass through but it will be for many years but it will be less as time pass, thanks

  • Question : Inquiry for the item from che****2019-03-16

Boss Chair with leg rest / Racer Seat Chair / high back boss/ gaming chair
Boss Chair with leg rest / Racer Seat Chair / high back boss/ gaming chair
Item Q&A
  • Question : Inquiry for the item from bye****2019-09-20

    Hi what is difference between nylon n metal feet?

    Answer : [Re] Inquiry for the item from bye****

    Hi Customer, the difference between the nylon and metal feet is the colour, nylon is black while metal is silver colour, thanks

  • Question : Inquiry related delivery from 236****2019-09-19

  • Question : Inquiry for the item from jes****2019-07-09

  • Question : Inquiry for the item from mis****2019-07-06

  • Question : Inquiry for the item from kar****2019-06-07

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Cooling mattress topper / Dissipate Heat / Popular in Japan! Cotton Protector Mat /Blanket
Cooling mattress topper / Dissipate Heat / Popular in Japan! Cotton Protector Mat /Blanket
Item Q&A
  • Question : Inquiry for the item from etj****2019-09-17

    Hi, any incoming stock for queen size

    Answer : [Re] Inquiry for the item from etj****

    Hi Customer, new shipment will be early October, thanks

  • Question : Inquiry for the item from win****2019-09-13

  • Question : Inquiry for the item from yeo****2019-09-11

  • Question : Inquiry for the item from sea****2019-09-05

  • Question : Inquiry for the item from sct****2019-09-10

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Gaming chair / LOL Chair / Racer Seat Chair/high back boss chair / ideal chair for study table
Gaming chair / LOL Chair / Racer Seat Chair/high back boss chair / ideal chair for study table
Item Q&A
  • Question : Inquiry related return and exchange from 233****2019-09-13

    Hi, I ordered a gaming chair (Order number 296193744) earlier and was only free to assemble it today. However, the white colour strips at the sides of the chair back are not white but it's yellow and a bit sticky/oily. I feel very uncomfortable to sit and touch those sticky/oily strips with my arms. Pls see photo. Possible for an exchange of the chair back? Hope to get a reply soon. Thanks

    Answer : [Re] Inquiry related return and exchange from 233****

    Another photo

    Question : [Re] Inquiry related return and exchange from 233****

    another side of the yellow strip

    Answer : [Re] Inquiry related return and exchange from 233****

    Hi Customer,

    Please let us check first, Will get back to you coming monday.

    Thank you!

    Question : [Re] Inquiry related return and exchange from 233****

    Hi, thanks for checking. Hope u can let me know asap today as the chair is taking up significant space in my small studio living room cos i'm not comfortable to use it. Thanks.

    Answer : [Re] Inquiry related return and exchange from 233****

    Hi Customer, our cs team will contact you, thanks

  • Question : Inquiry from 244****2019-08-01

  • Question : Inquiry for the item from 235****2019-07-25

  • Question : Inquiry for the item from dia****2019-06-11

  • Question : Inquiry related delivery from sha****2019-05-30

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Muji Style Comfort Blanket
Muji Style Comfort Blanket
Item Q&A
  • Question : Inquiry related delivery from ari****2019-09-15

    hi seller, my Order Summary (Date : Sep 12, 2019 / Cart no. : 129407697),Order no. 303789839,i'm going oversea fr 25/09/2019 but e Desired Shipping Date/Time : Sep 25, 2019 ..k u pls send me my blanket before i leave for my trip..? tq

    Answer : [Re] Inquiry related delivery from ari****

    Hi Customer, as per our telephone conversation will send out today, thanks

  • Question : Inquiry related delivery from his****2019-09-10

  • Question : Inquiry related delivery from ari****2019-09-10

  • Question : Inquiry for the item from aus****2019-09-06

  • Question : Inquiry related delivery from ros****2019-09-05

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⭐New Arrives⭐Memory Foam Pillow/Ergonomic Design Relief For Neck Pain/Migraine Headaches! Sleep Aid
⭐New Arrives⭐Memory Foam Pillow/Ergonomic Design Relief For Neck Pain/Migraine Headaches! Sleep Aid
Item Q&A
Local Rechargeable cold Strong wind indoor outdoor metal Portable Long Lasting Mini USB Charging fan
Local Rechargeable cold Strong wind indoor outdoor metal Portable Long Lasting Mini USB Charging fan
Item Q&A
  • Question : Inquiry for the item from may****2019-09-15

    I wish to self collect the fan as i am ordering the back support cushion. But i cant find self collect for this item. Pls help

    Answer : [Re] Inquiry for the item from may****

    Hi Customer, we still have some stock you may wi to our store for collection, thanks

  • Question : Inquiry for the item from muh****2018-11-28

  • Question : Inquiry for the item from jay****2018-10-22

  • Question : Inquiry related delivery from mar****2017-08-07

Quality Office Chair/ Home Furniture / Wholesales Chair / Study Chair
Quality Office Chair/ Home Furniture / Wholesales Chair / Study Chair
Item Q&A
  • Question : Inquiry for the item from jes****2019-09-12

    do u uave design A in black ?

    Answer : [Re] Inquiry for the item from jes****

    Hi Customer,

    Yes, we have. Will restock around 25th this month.

    Thank you!

  • Question : Inquiry for the item from lee****2019-09-08

  • Question : Inquiry for the item from 260****2019-06-19

  • Question : Inquiry for the item from jan****2019-07-12

  • Question : Inquiry for the item from leo****2019-07-02

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Cotton Bath Towel/Bath Shower Towel/Soft Comfortable Premium Quality
Cotton Bath Towel/Bath Shower Towel/Soft Comfortable Premium Quality
Item Q&A
  • Question : Inquiry for the item from pha****2019-08-26

    Diff btw combed cotton and bamboo cotton ?

    Answer : [Re] Inquiry for the item from pha****

    Hi Customer, one is using 100% cotton and the other one is using bamboo cotton, thanks

    Question : [Re] Inquiry for the item from pha****

    I mean which one is more absorbant?
    Softer?

    Answer : [Re] Inquiry for the item from pha****

    Hi Customer,

    Bamboo is more softer. Thanks!

  • Question : Inquiry related cancel and refund from qfn****2018-11-15

  • Question : Inquiry for the item from yan****2018-11-11

  • Question : Inquiry for the item from fid****2018-11-11

  • Question : Inquiry for the item from jud****2018-11-11

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Memory Foam Chair Cushion / 3D Seat Cushion / Back Support  Relieves Tension / Chair Cushion Set
Memory Foam Chair Cushion / 3D Seat Cushion / Back Support Relieves Tension / Chair Cushion Set
Item Q&A
  • Question : Inquiry related return and exchange from ser****2019-08-21

    Hi I received the wrong item. Ordered cushion seat buy delivered back support. Can you please do an exchange. Please revert. Thanks

    Answer : [Re] Inquiry related return and exchange from ser****

    Hi Customer, sorry can we with you either tomorrow or saturday, thanks

    Question : [Re] Inquiry related return and exchange from ser****

    Ok please my house anytime has someone. You can come anytime

    Answer : [Re] Inquiry related return and exchange from ser****

    Ok please You can come anytime

    Question : [Re] Inquiry related return and exchange from ser****

    Hi Customer, ok thanks

  • Question : Inquiry for the item from yvo****2019-06-12

  • Question : Inquiry related delivery from est****2019-05-31

[QuuBe] Mattress Topper / Protector / Extra Comfort / Beddings / Bed Frame / Bed Room / Blanket
[QuuBe] Mattress Topper / Protector / Extra Comfort / Beddings / Bed Frame / Bed Room / Blanket
Item Q&A
  • Question : Inquiry for the item from Mar****2019-08-22

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Mar****

    Secret Inquiry

  • Question : Inquiry related delivery from 237****2019-06-12

  • Question : Inquiry for the item from chi****2019-06-01