Q&A board

Question & Answer Minishop SOS Desk

Q & A Lists
Item Question & Answer
Graduation Bear 20cm / 30cm Graduation Gift
Graduation Bear 20cm / 30cm Graduation Gift
Item Q&A
  • Question : Inquiry for the item from 261****2018-11-14

    Secret Inquiry

  • Question : Inquiry for the item from jot****2018-10-26

1+1 Premium Microfiber Pillow / Bolster / Bedding / Bedroom / Comfortable
1+1 Premium Microfiber Pillow / Bolster / Bedding / Bedroom / Comfortable
Item Q&A
  • Question : Inquiry for the item from jov****2018-11-13

    This is soft for hug type or sleeping type?

    Answer : [Re] Inquiry for the item from jov****

    Hi, This is soft, sleeping type. Thanks!

  • Question : Inquiry for the item from Den****2018-11-11

  • Question : Inquiry for the item from mel****2018-10-14

  • Question : How long it take to deliver upon payment?2018-10-10

  • Question : pillow size2018-10-10

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100% Combed Cotton Bedsheet 1000TC MuJi Quality Quilt Cover bedsheet Set Bedsheet
100% Combed Cotton Bedsheet 1000TC MuJi Quality Quilt Cover bedsheet Set Bedsheet
Item Q&A
  • Question : Inquiry for the item from 260****2018-11-13

    Hi Seller, possible to bring in or manufacture beige/off white plain colours for your bedsheets?

    Answer : [Re] Inquiry for the item from 260****

    Dear Customer,

    Good day!
    We will try to bring in soon. Thanks!

4 IN 1 Bedsheet for new Design / QUILT COVER /  FITTED  Sheet /  Soft and Comfortable
4 IN 1 Bedsheet for new Design / QUILT COVER / FITTED Sheet / Soft and Comfortable
Item Q&A
  • Question : material and Thread Count2018-11-06

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

    Question : [Re] material and Thread Count

    Secret Inquiry

    Answer : [Re] material and Thread Count

    Secret Inquiry

  • Question : Inquiry related delivery from jud****2018-11-11

  • Question : Inquiry for the item from pra****2018-11-09

  • Question : Inquiry related delivery from joy****2018-11-06

  • Question : Inquiry for the item from amb****2018-11-02

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【Free Shipping】Cartoon Children /Baby Latex Pillow (with pillowcase) comfortable and take care child
【Free Shipping】Cartoon Children /Baby Latex Pillow (with pillowcase) comfortable and take care child
Item Q&A
  • Question : Inquiry for the item from ene****2018-11-12

    By the way, this is genuine full latex pillow?

    Answer : [Re] Inquiry for the item from ene****

    Yes. Latex pillow.

  • Question : Inquiry for the item from joe****2018-11-11

  • Question : Inquiry related delivery from haz****2018-11-11

  • Question : Inquiry for the item from zhi****2018-11-03

  • Question : Extra Pillow cover purchased available2018-10-19

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Wheat Straw Automatic Toothpaste Dispenser Toothbrush Holder Drains Water Bathroom
Wheat Straw Automatic Toothpaste Dispenser Toothbrush Holder Drains Water Bathroom
Item Q&A
  • Question : Inquiry related delivery from iri****2018-09-19

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from iri****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from iri****

    Secret Inquiry

  • Question : Inquiry for the item from she****2018-10-23

  • Question : Toothbrush holder and Holes at compartment2018-10-18

  • Question : Order No. 2724934382018-09-03

  • Question : Shipping Cost2018-08-25

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Cotton Bath Towel/Bath Shower Towel/Soft Comfortable Premium Quality
Cotton Bath Towel/Bath Shower Towel/Soft Comfortable Premium Quality
Item Q&A
  • Question : Inquiry for the item from yan****2018-11-11

    What time is your free giveaway as advertised on Qoo10 promotion page?

    Thanks

    Answer : [Re] Inquiry for the item from yan****

    Dear Customer,

    Free giveaway is finish now. But still under discount. Thanks!

  • Question : Inquiry for the item from fid****2018-11-11

  • Question : Inquiry for the item from jud****2018-11-11

  • Question : Towel Quality2018-10-24

【Local Seller】 100% Cotton Knitted Bedsheet  set (Quilt Cover / Pillow case / Fitted Sheet)
【Local Seller】 100% Cotton Knitted Bedsheet set (Quilt Cover / Pillow case / Fitted Sheet)
Item Q&A
  • Question : Inquiry for the item from lav****2018-11-11

    Hi, I’m unable to use the 25% discount. Are u able to help with it? And may I know what’s the difference between this knitted bedsheet set and the other one which looks the same?

    Answer : [Re] Inquiry for the item from lav****

    Hi. This item is under promotion now. So can not use 25% coupon. This is knitted. Other is combed. Thanks.

  • Question : Inquiry for the item from Chr****2018-11-06

  • Question : Restock B001 Super Single2018-09-29

  • Question : Inquiry for the item from qoo****2018-10-17

  • Question : Included Items2018-10-15

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【Muji Style Buy One get One Free】 Neck U Pillow / Travel / Office / Minimalist Life / Fitting Neck
【Muji Style Buy One get One Free】 Neck U Pillow / Travel / Office / Minimalist Life / Fitting Neck
Item Q&A
  • Question : Inquiry for the item from iuh****2018-11-09

    Secret Inquiry

    Answer : [Re] Inquiry for the item from iuh****

    Secret Inquiry

  • Question : Inquiry for the item from tph****2018-11-06

  • Question : ABOUT ITEM2018-09-03

  • Question : SELF-COLLECT2018-07-26

  • Question : Inquiry for the item from pri****2018-06-30

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【Local Seller】Lumbar Pillow / memory foam neck pillow lumbar pillow lumbar pad / Office/Back Support
【Local Seller】Lumbar Pillow / memory foam neck pillow lumbar pillow lumbar pad / Office/Back Support
Item Q&A
  • Question : item bought on Oct 05, 2018 (Cart no. 121911625)2018-11-07

    hi seller, i noticed remarks on item sent out 24 oct 2018, today is 7 nov 2018 and i still have not received item. was it really being sent out, singapore post has been very reliable from my experience from other sellers.

    Answer : [Re] item bought on Oct 05, 2018 (Cart no. 121911625)

    Dear Customer,

    Good day!
    We have received delivery company common that nobody at home during delivery time at 30th Oct. May I know when they coming back is better for you? Or you call them for arranging timing? We are so sorry to disturb you! Thank you!

    Delivery company contact detail:
    Phone : +65 6744 9888
    Email: l: pmcs.sin@worldmarketing-group.com

    Tr

    Tracking number: SGP137946914.

    Have a nice day!

  • Question : Inquiry related delivery from joy****2018-10-28

  • Question : Inquiry related delivery from joy****2018-10-28

  • Question : Availability2018-10-16

  • Question : Inquiry related delivery from sha****2018-10-23

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Creative Cans Cooling Sports Towel/For GYM/For Sports/ For Exercise
Creative Cans Cooling Sports Towel/For GYM/For Sports/ For Exercise
Item Q&A
Japan Style / Thick comfort Blanket / Air Condition Blanket / Comforters / bedding / Quilt
Japan Style / Thick comfort Blanket / Air Condition Blanket / Comforters / bedding / Quilt
Item Q&A
  • Question : Walk in2018-11-02

    Hi seller,

    Can we walk in to purchase?

    Answer : [Re] Walk in

    Hi. Can

  • Question : Inquiry for the item from zzk****2018-08-31

  • Question : Inquiry for the item from jjm****2018-07-19

  • Question : Inquiry for the item from jgt****2018-07-31

  • Question : Inquiry related delivery from ky-****2018-06-28

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[Local Seller] 3 IN 1  bedsheet 12 Colors to choose bedsheet/ Fitted sheet/Pillow case/Bolster cover
[Local Seller] 3 IN 1 bedsheet 12 Colors to choose bedsheet/ Fitted sheet/Pillow case/Bolster cover
Item Q&A
  • Question : Inquiry for the item from eri****2018-11-01

    Hi! Just wanna ask when will you restock letter “F” design in Queen size? Thanks.

    Answer : [Re] Inquiry for the item from eri****

    Hi, Will restock around 20 days. Thanks!

    Question : [Re] Inquiry for the item from eri****

    Hi! Will wait for the restocks then and will order. Thanks.

    Answer : [Re] Inquiry for the item from eri****

    Thank you. Have a nice day!

  • Question : Inquiry for the item from pal****2018-10-03

  • Question : Inquiry related delivery from 234****2018-09-26

  • Question : Inquiry related delivery from 234****2018-09-26

Popular in Japan! Sales NO.1 Cotton Protector Mat /Blanket/Bed Sheet Mattress Cover
Popular in Japan! Sales NO.1 Cotton Protector Mat /Blanket/Bed Sheet Mattress Cover
Item Q&A
  • Question : Item usefulness2018-10-24

    Hi will the mat stay cool througout the night or will it heat up and become really warm?

    Answer : [Re] Item usefulness

    Hi , This is cooling surface. Is very comfortable. Thanks!

  • Question : Single and Super single2018-10-23

  • Question : 关于商品evo****会员的咨询。2018-10-02

  • Question : Inquiry for the item from ann****2018-07-25

  • Question : products made in what country?2018-07-25

Cartoon Storage Box/ Laundry Box
Cartoon Storage Box/ Laundry Box
Item Q&A
  • Question : 1+1 promo2018-10-24

    Hi How do I get the 1+1 promotion?

    Answer : [Re] 1+1 promo

    Hi. Last time we sell one for 18.9. We we give buy 1 get 1 free. Now we only sell 9.9 for each. Thanks.

  • Question : What's the dimension?2018-08-09

Local Rechargeable cold Strong wind indoor outdoor metal Portable Long Lasting Mini USB Charging fan
Local Rechargeable cold Strong wind indoor outdoor metal Portable Long Lasting Mini USB Charging fan
Item Q&A
  • Question : Inquiry for the item from jay****2018-10-22

    Secret Inquiry

    Answer : [Re] Inquiry for the item from jay****

    Secret Inquiry

  • Question : Inquiry related delivery from mar****2017-08-07

Toothbrush keeper solid Utility Tooth Mug Toothpaste Case Cup Travel Accessories for Outdoor Travel
Toothbrush keeper solid Utility Tooth Mug Toothpaste Case Cup Travel Accessories for Outdoor Travel
Item Q&A
  • Question : Inquiry for the item from myq****2018-10-21

    When will this (pink)product be restocked ? Thanks!

    Answer : [Re] Inquiry for the item from myq****

    Dear Customer,

    Good day!
    This item we are in Q0010 warehouse. Our stock also have some. You can contact 92970382 for order. Thanks!

  • Question : Inquiry for the item from oli****2018-10-19

  • Question : Inquiry for the item from jen****2018-10-19

  • Question : Inquiry for the item from sye****2018-10-12

320ml Creative Heat Sensitive Color Changing Mug  ♥ Romantic Mug  ♥ Gift Mug Cup ♥  Wedding Gift ♥
320ml Creative Heat Sensitive Color Changing Mug ♥ Romantic Mug ♥ Gift Mug Cup ♥ Wedding Gift ♥
Item Q&A
  • Question : Inquiry for the item from sio****2018-10-18

    Hi seller

    The cup 浪漫一生 still listed as 0 stock. Thus I cannot place order. Kindly advice. Thank you!

    Answer : [Re] Inquiry for the item from sio****

    Hi, The 浪漫一生 we are out stock now. So sorry. Thanks!

  • Question : Inquiry for the item from sio****2018-10-16

  • Question : Inquiry for the item from cii****2018-06-11

  • Question : Inquiry for the item from fan****2018-08-11

  • Question : if i want to get a pair (2 cup) does it mean i select 2 qty?2018-05-05

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Good Quality and cheap Bedsheet [Single/Super single/Queen/King] For 4 Size. Value to buy
Good Quality and cheap Bedsheet [Single/Super single/Queen/King] For 4 Size. Value to buy
Item Q&A
  • Question : items2018-10-17

    hi u text me and say the design i want is out of stocks pls change to yellow ducky

    Answer : [Re] items

    Good evening!

    We will change it. Thank you so much!

  • Question : Inquiry for the item from AiP****2018-10-17

  • Question : Inquiry related cancel and refund from t.t****2018-10-16

  • Question : Inquiry related delivery from Phy****2018-10-14

  • Question : Inquiry for the item from evi****2018-10-14

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Couple sound small pendant car keychain creative birthday Valentines Day gifts to send girlfriend
Couple sound small pendant car keychain creative birthday Valentines Day gifts to send girlfriend
Item Q&A
  • Question : Inquiry related delivery from vel****2018-10-17

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from vel****

    Secret Inquiry

    Question : [Re] Inquiry related delivery from vel****

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from vel****

    Secret Inquiry

  • Question : Inquiry for the item from fui****2018-07-22

  • Question : Inquiry related delivery from ton****2018-07-08

  • Question : Inquiry for the item from min****2018-02-11

  • Question : Inquiry for the item from jer****2018-02-09

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Bluetooth Wireless Speaker Portable Mini Cute Wooden Nut Model Outdoor Surround Stereo Speaker
Bluetooth Wireless Speaker Portable Mini Cute Wooden Nut Model Outdoor Surround Stereo Speaker
Item Q&A
  • Question : please advise2018-10-04

    Hi,

    if i am buying the Bluetooth Wireless Speaker Portable Mini Cute Wooden Nut and smoking pillow, why cannot combine the shipping rate as one S$3.99, instead the shipping rate was added together become S$8.49. This is so expensive.

    Please advise.

    Thanks
    Mrs Koh

    Answer : [Re] please advise

    Hi,

    Good day!
    We have change it already. This two can combine the shipping rate. Thanks!

    Have a good day!

    Question : [Re] please advise

    thank you.

    Answer : [Re] please advise

    Welcome. Have a good day!

    Question : [Re] please advise

    Hi, i noticed there is a 25 percent coupon and apply, but it say specific brand only. So what brand is entitle for the discount? I am considering buying the creative quit smoking pillow 1 big and 1 small cost total 40 plus.

    Answer : [Re] please advise

    Hi. Promotion only for coupon friendly item. Thanks.

3 In 1 Plate/ Mini Bowl/ Saucer Bundle of 3 Wholesale Price  Pyrex Food Storage Glassware
3 In 1 Plate/ Mini Bowl/ Saucer Bundle of 3 Wholesale Price Pyrex Food Storage Glassware
Item Q&A
  • Question : Inquiry for the item from fio****2018-10-11

    Why I cannot use the shop coupon 25% for this product? I thought this coupon for store wide product? Pls adv

    Answer : [Re] Inquiry for the item from fio****

    Hi, Now can use already. Thanks!

{CNY}Blue and white porcelain tableware creative birthday company gadgets Commodity Valentines Day
{CNY}Blue and white porcelain tableware creative birthday company gadgets Commodity Valentines Day
Item Q&A
  • Question : Inquiry for the item from hap****2018-10-03

    Hello. I report to u about the damaged items upon delivery. U promise to send me a new set. I have not yet received it. Please help me check

    Answer : [Re] Inquiry for the item from hap****

    Dear Customer,

    Good day!
    Please let us check first. Thanks!

  • Question : Empty BOX2018-02-13

Japan Style 5cm Tatami Mattress Topper/Mattress/Protector/Bedsheet/Anti-bacterial/Anti-mite
Japan Style 5cm Tatami Mattress Topper/Mattress/Protector/Bedsheet/Anti-bacterial/Anti-mite
Item Q&A
  • Question : Inquiry for the item from sam****2018-10-03

    Hi seller, i have missed the time sales. Any more promotion again?

    Answer : [Re] Inquiry for the item from sam****

    Hi, Please let me check with my boss. Kindly message 92970382 for more information. Thanks!

  • Question : Inquiry for the item from mic****2018-10-02

  • Question : Inquiry for the item from aen****2018-10-02

  • Question : Inquiry for the item from kaw****2018-10-01

  • Question : Inquiry for the item from sal****2018-10-01

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Premium Quality Water Bottle BPA Free Slim A5 Convenient Carry Office School Sports Bag New Gift GSS
Premium Quality Water Bottle BPA Free Slim A5 Convenient Carry Office School Sports Bag New Gift GSS
Item Q&A
  • Question : Did not received the bottle !2018-10-01

    Did not received water bottle but you claimed already delivered. How to resolve undelivered goods?

    Answer : [Re] Did not received the bottle !

    Dear Customer,

    Good evening!
    That is Qoo10 they change to delivered. They following the timing. After we send out 14days. We will resend to you. Thanks!

    Good night!

  • Question : Inquiry related delivery from fre****2018-09-27

【Local Seller】 Towel ⭐ Bath towel ⭐ Microfibre ⭐ Face towel  ⭐ Quiet dry ⭐ SOFT ⭐ THICK ⭐ Comfy
【Local Seller】 Towel ⭐ Bath towel ⭐ Microfibre ⭐ Face towel ⭐ Quiet dry ⭐ SOFT ⭐ THICK ⭐ Comfy
Item Q&A
  • Question : Bath Towel2018-09-11

    Secret Inquiry

    Answer : [Re] Bath Towel

    Secret Inquiry

    Question : [Re] Bath Towel

    Secret Inquiry

    Answer : [Re] Bath Towel

    Secret Inquiry

  • Question : Inquiry related delivery from chw****2018-08-22

  • Question : pick up item purchased2018-08-17

  • Question : Inquiry related delivery from yin****2018-07-13

  • Question : Inquiry from shi****2018-07-19

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6pcs Heart-shaped rose soap flower  /Valentine/Birthday/Florist/Bridal/Proposal/Wedding/Romantic/
6pcs Heart-shaped rose soap flower /Valentine/Birthday/Florist/Bridal/Proposal/Wedding/Romantic/
Item Q&A
  • Question : Inquiry for the item from ivy****2018-08-14

    Hi, how fast is the delivery?

    Answer : [Re] Inquiry for the item from ivy****

    Hi,
    if Qxpress today order, will send out tomorrow, than will receive it on Thursday. Thanks!

Flower Soap Bouquet 7pcs for romantic Valentines day / mothers day / Christmas / New Year / Birthday
Flower Soap Bouquet 7pcs for romantic Valentines day / mothers day / Christmas / New Year / Birthday
Item Q&A
  • Question : Inquiry related delivery from jab****2018-07-14

    Hi, if I order now (14/7) with Qexpress delivery method, can I receive in on Monday (16/7)?

    I’m after the 2 bouquet of 5 flower option.
    Do let me know, thanks.

    Answer : [Re] Inquiry related delivery from jab****

    Hi. Only can received it on Tuesday. Because Qxpress not working on weekend.

  • Question : Inquiry related delivery from ynl****2018-05-28

  • Question : Inquiry related delivery from man****2018-05-23

  • Question : Inquiry for the item from she****2018-01-11

  • Question : Inquiry related delivery from msm****2017-09-19

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Seasoning storage rack/Kitchen Storage Shelf/Fridge Shelf/Shelves/Multifunctional-Shelf/Japanese
Seasoning storage rack/Kitchen Storage Shelf/Fridge Shelf/Shelves/Multifunctional-Shelf/Japanese
Item Q&A
  • Question : Inquiry for the item from ash****2018-07-02

    Hi. I have recently bought the kitchen storage. May i know is it possible to get the additional holder that sticks to the wall? I removed & wanted to readjust to another place but it doesn’t stick anymore. It keep dropping off.

    Answer : [Re] Inquiry for the item from ash****

    Dear Customer,

    Good day! Item comes only have 1 sticker for each set, and our item all in Qxpress warehouse. We will try to bring in extra stricker next time. So will inform you once we have. thank you!

    Have a nice day!

    Question : [Re] Inquiry for the item from ash****

    Hi. So it is not possible to buy extra? I need it if not i cannot use the storage

    Answer : [Re] Inquiry for the item from ash****

    Hi, We dont have extra now. Please give us sometime to take from factory. Thnks!

  • Question : Inquiry for the item from sg9****2018-06-21

  • Question : Inquiry for the item from Pig****2017-11-22