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Question & Answer

Q & A Lists
Item Question & Answer
Splash Proof Toilet Paper Roll Phone Holder / Bathroom Towel Rack Rail Bar Hanger Hook No Drilling
Splash Proof Toilet Paper Roll Phone Holder / Bathroom Towel Rack Rail Bar Hanger Hook No Drilling
Item Q&A
  • Question : Inquiry related delivery from 233****2019-05-26

    when can you deliver the item i place the order since 14 May, until now no reply???

  • Question : Inquiry for the item from the****2019-05-21

  • Question : Inquiry for the item from amy****2019-05-13

  • Question : Inquiry for the item from cyn****2019-05-11

  • Question : Inquiry for the item from nhi****2019-05-10

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Premium Storage Stools/Ottomans/Chairs/ Sofa/ Stools/Storage /Organizer / Furniture
Premium Storage Stools/Ottomans/Chairs/ Sofa/ Stools/Storage /Organizer / Furniture
Item Q&A
  • Question : Inquiry related delivery from alf****2019-05-23

    Hi I've yet to receive my item! Ordered on 21st April up till now still nothing! I've even sent you a pm on 6th May but still no news. Please follow up and deliver ASAP!!

    Answer : [Re] Inquiry related delivery from alf****

    Hi Customer, sorry kindly provide us your order no. thanks

    Question : [Re] Inquiry related delivery from alf****

    126466033

    Answer : [Re] Inquiry related delivery from alf****

    When are u delivering it?

  • Question : Inquiry related delivery from aiy****2019-05-04

  • Question : Inquiry for the item from wol****2019-04-29

  • Question : Inquiry for the item from lov****2019-05-05

  • Question : Inquiry for the item from jda****2019-04-09

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Sunlight Blockout / Blackout Curtain / HDB Curtain / Condo/House Curtain / Stylish
Sunlight Blockout / Blackout Curtain / HDB Curtain / Condo/House Curtain / Stylish
Item Q&A
  • Question : Inquiry for the item from che****2019-05-25

    Hello! Is this sold as a pair? Or do I need to select 2 quantity?

    Answer : [Re] Inquiry for the item from che****

    Dear customer,

    Good day!
    You can select 2 quantity if you need a pair. Thank you.

  • Question : Inquiry related return and exchange from kho****2019-04-25

  • Question : Inquiry related cancel and refund from vkh****2019-04-27

  • Question : Inquiry for the item from tho****2019-04-26

  • Question : Inquiry for the item from arl****2019-04-25

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Memory foam Back pillow lumbar pillow lumbar pad / Cushion /Office/Back Support
Memory foam Back pillow lumbar pillow lumbar pad / Cushion /Office/Back Support
Item Q&A
  • Question : Inquiry related delivery from cal****2019-05-22

    I ordered on 2nd May and till now i have not received the item! May i know when will u ship out?? Its too long already!

    Answer : [Re] Inquiry related delivery from cal****

    Hi Customer, new shippment on 28th May, thanks

    Question : [Re] Inquiry related delivery from cal****

    Why so long? I want to cancel and refund. You should hv stated that shipping takes a month so that people wouldnt order it. I do not wish to wait for another week.

    Answer : [Re] Inquiry related delivery from cal****

    Dear customer,

    Good day!
    We have put release date in the detail. As order under on request you can cancel anytime. Item will confirm send out tomorrow. Thank you.

  • Question : Inquiry for the item from heb****2019-05-24

  • Question : Inquiry for the item from ser****2019-05-01

  • Question : Inquiry for the item from ash****2019-04-24

  • Question : Inquiry related cancel and refund from olp****2019-04-27

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4 IN 1 Bedsheet for new Design / QUILT COVER /  FITTED  Sheet /  Soft and Comfortable
4 IN 1 Bedsheet for new Design / QUILT COVER / FITTED Sheet / Soft and Comfortable
Item Q&A
  • Question : Inquiry related delivery from 211****2019-05-24

    Cart no. 127055354
    Hi, I placed order on 20 May and the status is still "preparing shipment". I need the items urgently. Please let me know when can you send?
    Thanks

    Answer : [Re] Inquiry related delivery from 211****

    Hi Customer, shipping date 28th May, thanks

    Question : [Re] Inquiry related delivery from 211****

    Can it be earlier please?

    Answer : [Re] Inquiry related delivery from 211****

    Hi Customer, we will try, thanks

  • Question : Inquiry for the item from cbl****2019-05-14

  • Question : Inquiry for the item from cbl****2019-05-14

  • Question : Inquiry for the item from Ven****2019-05-12

  • Question : Inquiry for the item from eve****2019-05-11

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MuJi / High-quality Beanbag/ Bean Bag / Sofa / Cushioning Bedding / Cushion / Floor Chairs/
MuJi / High-quality Beanbag/ Bean Bag / Sofa / Cushioning Bedding / Cushion / Floor Chairs/
Item Q&A
  • Question : Inquiry for the item from van****2019-05-23

    Cn i noe wt is the measurement?

    Answer : [Re] Inquiry for the item from van****

    Hi Customer, the measurement is 65*65*43cm and 2.5 kgs, thanks

  • Question : Inquiry related delivery from che****2019-05-09

  • Question : Inquiry for the item from mrr****2019-05-01

  • Question : Inquiry for the item from dav****2019-04-25

  • Question : Inquiry from q_t****2019-04-25

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Good Quality and cheap Bedsheet [Single/Super single/Queen/King] For 4 Size. Value to buy
Good Quality and cheap Bedsheet [Single/Super single/Queen/King] For 4 Size. Value to buy
Item Q&A
  • Question : Inquiry related delivery from ai.****2019-05-11

    Order placed since 7 May until now no news of the delivery

    Answer : [Re] Inquiry related delivery from ai.****

    Dear Customer,

    Good day!
    We are so sorry about it. We will ship out ASAP. Thank you!

    Have a good weekend!

    Question : [Re] Inquiry related delivery from ai.****

    Hi, waited so long and just call and say 1 of the design not available and will send me new designs to select after the call again no news

    Answer : [Re] Inquiry related delivery from ai.****

    Dear Customer,

    Good day!
    We are so sorry about it. I have check with CS team, they send wrong people. They will resend to you now. Thank you!

    Question : [Re] Inquiry related delivery from ai.****

    It has been more than 11 days and all the promise never come true!! So disappointed with this seller. Until now no sign of the delivery.

    Answer : [Re] Inquiry related delivery from ai.****

    Hi Customer, sorry item already send out today, thanks

  • Question : Inquiry related delivery from joa****2019-05-13

  • Question : Inquiry for the item from shu****2019-05-19

  • Question : Inquiry related delivery from FEI****2019-05-07

  • Question : Inquiry related delivery from yan****2019-05-13

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Premium Blankets Comforter I 100% Knit Cotton Quilt / Comforter / Blanket Bed Set.
Premium Blankets Comforter I 100% Knit Cotton Quilt / Comforter / Blanket Bed Set.
Item Q&A
❤LAST 3 HOURS PRO / LOL Chair / Racer Seat Chair/high back boss chair / ideal chair for study table
❤LAST 3 HOURS PRO / LOL Chair / Racer Seat Chair/high back boss chair / ideal chair for study table
Item Q&A
  • Question : Inquiry for the item from Rei****2019-05-21

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Rei****

    Secret Inquiry

    Question : [Re] Inquiry for the item from Rei****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from Rei****

    Secret Inquiry

  • Question : Inquiry related delivery from ali****2019-05-21

  • Question : Inquiry for the item from 236****2019-05-21

  • Question : Inquiry related delivery from kwa****2019-05-17

  • Question : Inquiry from jun****2019-05-16

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【Local Seller】Lumbar Pillow / memory foam neck pillow lumbar pillow lumbar pad / Office/Back Support
【Local Seller】Lumbar Pillow / memory foam neck pillow lumbar pillow lumbar pad / Office/Back Support
Item Q&A
  • Question : Inquiry for the item from vis****2019-05-14

    Hi do you sell the cushion cover ? Thanks

    Answer : [Re] Inquiry for the item from vis****

    Dear Customer,

    Good day!
    So sorry about it. So far we dont have. Thank you!

  • Question : Inquiry for the item from mic****2019-04-07

  • Question : Inquiry for the item from sim****2019-03-04

  • Question : Inquiry for the item from fei****2019-01-23

  • Question : Inquiry related delivery from Jen****2018-12-17

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320ml Creative Heat Sensitive Color Changing Mug  ♥ Romantic Mug  ♥ Gift Mug Cup ♥  Wedding Gift ♥
320ml Creative Heat Sensitive Color Changing Mug ♥ Romantic Mug ♥ Gift Mug Cup ♥ Wedding Gift ♥
Item Q&A
  • Question : Inquiry for the item from lyn****2019-05-08

    Secret Inquiry

    Answer : [Re] Inquiry for the item from lyn****

    Secret Inquiry

    Question : [Re] Inquiry for the item from lyn****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from lyn****

    Secret Inquiry

    Question : [Re] Inquiry for the item from lyn****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from lyn****

    Secret Inquiry

    Question : [Re] Inquiry for the item from lyn****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from lyn****

    Secret Inquiry

    Question : [Re] Inquiry for the item from lyn****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from lyn****

    Secret Inquiry

  • Question : Inquiry related delivery from bin****2018-11-23

  • Question : Inquiry for the item from sio****2018-10-18

  • Question : Inquiry for the item from sio****2018-10-16

  • Question : Inquiry for the item from cii****2018-06-11

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High-quality Bean Bag / Sofa /  Cushioning Bedding / Floor Chairs/ Cushion
High-quality Bean Bag / Sofa / Cushioning Bedding / Floor Chairs/ Cushion
Item Q&A
  • Question : Inquiry related cancel and refund from Iri****2019-05-03

    Ordered on 24th March, and didnt received the item. Contacted you, you said you would arrange asap. Over a week, still no response from you. If you are unable to deliver the order, pls make a refund to me.

    Answer : [Re] Inquiry related cancel and refund from Iri****

    Dear Customer,

    Good evening!
    We are so sorry about it. Item wirh qxpress now. WIll confirm receive it tomrrow. Thank you so much!

    Have a good weekend!

  • Question : Inquiry related delivery from 242****2019-05-02

  • Question : Inquiry related delivery from dun****2019-04-25

  • Question : Inquiry related delivery from Car****2019-04-15

  • Question : Inquiry for the item from joa****2019-04-23

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1+1 Premium Microfiber Pillow / Bolster / Bedding / Bedroom / Comfortable
1+1 Premium Microfiber Pillow / Bolster / Bedding / Bedroom / Comfortable
Item Q&A
  • Question : Inquiry related delivery from mot****2019-05-03

    Secret Inquiry

    Answer : [Re] Inquiry related delivery from mot****

    Secret Inquiry

  • Question : Inquiry related delivery from 211****2019-04-28

  • Question : Inquiry for the item from est****2019-03-28

  • Question : Inquiry for the item from faz****2019-04-07

  • Question : Inquiry related delivery from 211****2019-04-09

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【Muji Style Buy One get One Free】 Neck U Pillow / Travel / Office / Minimalist Life / Fitting Neck
【Muji Style Buy One get One Free】 Neck U Pillow / Travel / Office / Minimalist Life / Fitting Neck
Item Q&A
  • Question : Inquiry for the item from yux****2019-04-29

    Secret Inquiry

    Answer : [Re] Inquiry for the item from yux****

    Secret Inquiry

    Question : [Re] Inquiry for the item from yux****

    Secret Inquiry

    Answer : [Re] Inquiry for the item from yux****

    Secret Inquiry

  • Question : Inquiry related delivery from 234****2019-03-02

  • Question : Inquiry for the item from ire****2019-02-27

  • Question : Inquiry from sam****2019-01-21

  • Question : Inquiry for the item from she****2018-12-30

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High-quality Beanbag/ Bean Bag / Sofa / Cushioning Bedding /  Cushion /  Floor Chairs/
High-quality Beanbag/ Bean Bag / Sofa / Cushioning Bedding / Cushion / Floor Chairs/
Item Q&A
  • Question : Inquiry related delivery from cyn****2019-04-16

    I ordered on 24 March and till 16 April, item has not been received. Enquired on 8 April but no response. Stated 3-5 days delivery, so disappointing!

    Answer : [Re] Inquiry related delivery from cyn****

    Dear Customer,

    Good day!
    We are so sorry about it. We will resend to you. Lastest receive is coming monday or tuesday. Thank you!

    Have a good day!

    Question : [Re] Inquiry related delivery from cyn****

    Hello. . . this is already Thursday and still not here.

    Answer : [Re] Inquiry related delivery from cyn****

    If you can't delivery, then let me know and I'll cancel this order.

    Question : [Re] Inquiry related delivery from cyn****

    Dear Customer,

    Good evening!
    May I have your order number please. Thank you!

    Answer : [Re] Inquiry related delivery from cyn****

    This is my order reference

    Question : [Re] Inquiry related delivery from cyn****

    Dear Customer,

    Good evening!
    Will resend to you, and receive it in this coming monday or tuesday. Thank you!

    Answer : [Re] Inquiry related delivery from cyn****

    Stop repeating the email. Is this a scam company?

    Question : [Re] Inquiry related delivery from cyn****

    Just tell me the final date or else I’ll dispute and report to Qoo10

    Answer : [Re] Inquiry related delivery from cyn****

    Dear Customer,

    Good evening!
    Shall we send to you later around 9pm? Thank you!

  • Question : Inquiry related delivery from dor****2019-04-09

  • Question : Inquiry related delivery from dor****2019-03-29

  • Question : Inquiry for the item from rac****2019-03-24

  • Question : Inquiry for the item from yue****2019-03-13

【Local Seller】 100% Cotton Knitted Bedsheet  set (Quilt Cover / Pillow case / Fitted Sheet)
【Local Seller】 100% Cotton Knitted Bedsheet set (Quilt Cover / Pillow case / Fitted Sheet)
Item Q&A
  • Question : Inquiry for the item from gal****2019-04-21

    Secret Inquiry

    Answer : [Re] Inquiry for the item from gal****

    Secret Inquiry

  • Question : Inquiry for the item from jas****2019-04-07

  • Question : Inquiry from 233****2019-03-22

  • Question : Inquiry for the item from Hui****2019-01-26

  • Question : Inquiry for the item from lir****2019-02-03

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Chair Series /Dining/Lounge/Gaming /Wood/PU/PP /Ergonomic /Cafe /Office / Study
Chair Series /Dining/Lounge/Gaming /Wood/PU/PP /Ergonomic /Cafe /Office / Study
Item Q&A
  • Question : Inquiry from tyo****2019-04-07

    How to assemble the chair ? No screw?

    Answer : [Re] Inquiry from tyo****

    Dear Customer,

    Good morning.
    We will send to you screw. Thank you!

    Question : [Re] Inquiry from tyo****

    Not receive yet ???

    Answer : [Re] Inquiry from tyo****

    Dear Customer,

    We resend out on last friday. Will take 2-4 working days. So sorry about it!

  • Question : Inquiry for the item from gra****2019-03-23

  • Question : Inquiry for the item from gra****2019-03-23

  • Question : Inquiry for the item from gra****2019-03-23

  • Question : Inquiry for the item from she****2019-03-19

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Toothbrush keeper solid Utility Tooth Mug Toothpaste Case Cup Travel Accessories for Outdoor Travel
Toothbrush keeper solid Utility Tooth Mug Toothpaste Case Cup Travel Accessories for Outdoor Travel
Item Q&A
  • Question : Inquiry for the item from tor****2019-04-17

    Hi... may I know if a normal toothbrush can fit into this holder? Thanks

    Answer : [Re] Inquiry for the item from tor****

    Hi, Yes. can. Thank you!

  • Question : Inquiry for the item from sam****2019-03-17

  • Question : Inquiry for the item from ivy****2018-12-04

  • Question : Inquiry for the item from eme****2018-12-03

  • Question : Inquiry for the item from myq****2018-10-21

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😍[1+1] Cute Animal Children Toys Storage Boxes / Children Room Accessories / Storage / Decor 😍
😍[1+1] Cute Animal Children Toys Storage Boxes / Children Room Accessories / Storage / Decor 😍
Item Q&A
  • Question : Inquiry for the item from jez****2019-04-16

    Hi is this instock? All the designs

    Answer : [Re] Inquiry for the item from jez****

    Hi, Yes. All instock now. Thank you!

  • Question : 1+1 promo2018-10-24

  • Question : What's the dimension?2018-08-09

Premium Blankets | Bedding/Comforters/Bedroom/Cotton Quilt/ Light Thin Quilt
Premium Blankets | Bedding/Comforters/Bedroom/Cotton Quilt/ Light Thin Quilt
Item Q&A
  • Question : Inquiry for the item from ejz****2019-04-14

    Hi. Understand that there is a storewide 20% off with no min. Spend coupon. Why cant it be applied to all of your items????

    Answer : [Re] Inquiry for the item from ejz****

    Dear Customer,

    Good evenin!
    The coupon only for some item. Thank you!

  • Question : Inquiry for the item from 239****2019-03-16

  • Question : Inquiry for the item from MAG****2019-03-14

  • Question : Inquiry for the item from Whe****2019-02-04

  • Question : Inquiry for the item from poh****2019-01-28

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Office skid pad / flat cushion round / Cushion
Office skid pad / flat cushion round / Cushion
Item Q&A
【Local Shop】Cartoon Children /Baby Latex Pillow (with pillowcase) comfortable and take care child
【Local Shop】Cartoon Children /Baby Latex Pillow (with pillowcase) comfortable and take care child
Item Q&A
  • Question : Inquiry for the item from win****2019-04-11

    Secret Inquiry

    Answer : [Re] Inquiry for the item from win****

    Secret Inquiry

  • Question : Inquiry for the item from ema****2019-03-05

  • Question : Inquiry for the item from ema****2019-03-04

  • Question : Inquiry for the item from tan****2019-01-15

  • Question : Inquiry for the item from tan****2019-01-10

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